You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Several days ago my iPad began displaying a spinning asterisk next to the WiFi notification every time I turn on WiFi. I assume something is running in the background but I can’t figure out what it is. Even if I only open 1app, the spinning thing appears. I think it is slowing my iPad down.
The “spinning asterisk” indicates network activity. A process on your iPad is accessing the network. You’ll need to do some detective work to identify the process, however, it is generally nothing with which to necessarily be concerned. An indication of network activity will not, of itself, impact speed or performance of your iPad
To identify the process that may be causing unexpected network activity, you might try force-closing all Apps on your iPad...
Assuming that your iPad has iPadOS 13 installed, swipe upwards from the bottom edge of the screen towards the centre of the screen - and pause briefly before lifting your finger. This gesture will invoke the Task Switcher - and will display the “open” (but not necessarily running) Apps. Each App can be force-closed by swiping its respective window off the top of the screen.
For models of iPad with a physical Home Button, a double-click of the button will also reveal the Task Switcher.
With all Apps closed and the iPad idle, other than occasional system activity, the network activity indicator should only been seen intermittently.
A common reason for extended network activity indication is a potential problem with your email provider. If the mail server is offline, performing poorly, or is only accessible over a slow network connection, you may see extended network activity as your iPad continues to attempt synchronisation with the mail server.
A further tool with which to control network activity is to change your WiFi network setting, on your iPad, to enable Low Data Mode. This will inhibit automatic background network connections for email and other services. This should further reduce network activity - and is a useful diagnostic tool.
I hope this information and guidance proves to be helpful in troubleshooting the perceived problem.
The “spinning asterisk” indicates network activity. A process on your iPad is accessing the network. You’ll need to do some detective work to identify the process, however, it is generally nothing with which to necessarily be concerned. An indication of network activity will not, of itself, impact speed or performance of your iPad
To identify the process that may be causing unexpected network activity, you might try force-closing all Apps on your iPad...
Assuming that your iPad has iPadOS 13 installed, swipe upwards from the bottom edge of the screen towards the centre of the screen - and pause briefly before lifting your finger. This gesture will invoke the Task Switcher - and will display the “open” (but not necessarily running) Apps. Each App can be force-closed by swiping its respective window off the top of the screen.
For models of iPad with a physical Home Button, a double-click of the button will also reveal the Task Switcher.
With all Apps closed and the iPad idle, other than occasional system activity, the network activity indicator should only been seen intermittently.
A common reason for extended network activity indication is a potential problem with your email provider. If the mail server is offline, performing poorly, or is only accessible over a slow network connection, you may see extended network activity as your iPad continues to attempt synchronisation with the mail server.
A further tool with which to control network activity is to change your WiFi network setting, on your iPad, to enable Low Data Mode. This will inhibit automatic background network connections for email and other services. This should further reduce network activity - and is a useful diagnostic tool.
I hope this information and guidance proves to be helpful in troubleshooting the perceived problem.
Spinning icon in upper right corner
