Ipad pro facetime effects

I have an ipad pro 9.7" that my grandchildren use to Facetime with us. It previously had the effects button but that has disappeared in facetime. How do I get it back? They enjoy using the animoji effects when we are talking

iPad Pro 9.7-inch WiFi, Cellular

Posted on Aug 20, 2020 12:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2020 9:14 AM

Hi Nanajbc,


We're glad you've reached out through Apple Support Communities for help with effects in FaceTime on your iPad Pro. We're certainly glad to help.


We've got a great resource to share with you. Let us know if the information in this guide helps, or if you've got any questions:


Add camera effects in FaceTime calls on iPad


It's important to note that while FaceTime effects are an option for your model of iPad Pro, the option to become Animoji or Memoji is compatible with iPad Pro models that include a TrueDepth camera, so this Animoji and Memoji option would not be supported on your device. You may still use stickers and other filters while in a FaceTime call.


Have a great day!

5 replies
Question marked as Top-ranking reply

Aug 21, 2020 9:14 AM in response to Nanajbc

Hi Nanajbc,


We're glad you've reached out through Apple Support Communities for help with effects in FaceTime on your iPad Pro. We're certainly glad to help.


We've got a great resource to share with you. Let us know if the information in this guide helps, or if you've got any questions:


Add camera effects in FaceTime calls on iPad


It's important to note that while FaceTime effects are an option for your model of iPad Pro, the option to become Animoji or Memoji is compatible with iPad Pro models that include a TrueDepth camera, so this Animoji and Memoji option would not be supported on your device. You may still use stickers and other filters while in a FaceTime call.


Have a great day!

Aug 23, 2020 7:00 AM in response to Nanajbc

Hi Nanajbc,


What happens when you tap on the screen once while in a FaceTime call? Do you see the option appear for Effects, to Mute the call, and more? Is it only shown the Mute button?


Have you had a chance to restart your iPad since noticing this change? If not, please follow the steps in this guide for a standard restart:


Restart your iPad


What's the version number of iPadOS installed on your device? This can be found under Settings > General > About.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ipad pro facetime effects

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.