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I have an ipad pro 9.7" that my grandchildren use to Facetime with us. It previously had the effects button but that has disappeared in facetime. How do I get it back? They enjoy using the animoji effects when we are talking
iPad Pro 9.7-inch WiFi, Cellular
Hi Nanajbc,
We're glad you've reached out through Apple Support Communities for help with effects in FaceTime on your iPad Pro. We're certainly glad to help.
We've got a great resource to share with you. Let us know if the information in this guide helps, or if you've got any questions:
Add camera effects in FaceTime calls on iPad
It's important to note that while FaceTime effects are an option for your model of iPad Pro, the option to become Animoji or Memoji is compatible with iPad Pro models that include a TrueDepth camera, so this Animoji and Memoji option would not be supported on your device. You may still use stickers and other filters while in a FaceTime call.
Have a great day!
Hi Nanajbc,
We're glad you've reached out through Apple Support Communities for help with effects in FaceTime on your iPad Pro. We're certainly glad to help.
We've got a great resource to share with you. Let us know if the information in this guide helps, or if you've got any questions:
Add camera effects in FaceTime calls on iPad
It's important to note that while FaceTime effects are an option for your model of iPad Pro, the option to become Animoji or Memoji is compatible with iPad Pro models that include a TrueDepth camera, so this Animoji and Memoji option would not be supported on your device. You may still use stickers and other filters while in a FaceTime call.
Have a great day!
Hi Nanajbc,
What happens when you tap on the screen once while in a FaceTime call? Do you see the option appear for Effects, to Mute the call, and more? Is it only shown the Mute button?
Have you had a chance to restart your iPad since noticing this change? If not, please follow the steps in this guide for a standard restart:
What's the version number of iPadOS installed on your device? This can be found under Settings > General > About.
Take care!
Hi Nanajbc,
Thanks so much for confirming that your iPad is fully updated. If the Effects option doesn't appear when tapping on the screen during a FaceTime call, and the iPad has been restarted, please reach out to our Apple Support experts directly to investigate further using our Support Site here:
Take care.
It did it previously so don’t know why the effects went away. Would like to restore the button!
We have restarted. Version 13.6.1
Ipad pro facetime effects
