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iPhone X. Suddenly it wouldn’t recognize my face. So I decided to set it up again. All it does is ask me to lower and raise the phone while my face is in the frame.
I have:
•updated to 13.6.1 IOS
•restarted multiple times
HELP
[Re-Titled by Moderator]
iPhone X, iOS 13
Hi,
When you were re-setting it up was anything covering your face or the true depth camera? (https://support.apple.com/en-us/HT208114)
Mattia.
Hi,
When you were re-setting it up was anything covering your face or the true depth camera? (https://support.apple.com/en-us/HT208114)
Mattia.
No, just my plain face. Tried it with and without my glasses. Wipes off the camera in case it was dirty.
I’ve googled the problem and tried everything except completely wiping the phone. If that doesn’t work, I’m afraid it’s a bigger issue.
Unable to set up Face ID
