You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: kleahy57
kleahy57 Author
User level: Level 1
18 points

My macbook air keyboard is unresponsive.

My macbook air keyboard is unresponsive. I can sometimes get a blutooth keyboard to work. I cannot log in, even in recovery mode, because the password is not recognized. HELP!

MacBook Air 13″, 10.15

Posted on Aug 21, 2020 3:43 AM

Reply
Question marked as Top-ranking reply
User profile for user: neuroanatomist
neuroanatomist
User level: Level 9
50,083 points

Posted on Aug 21, 2020 4:46 AM

See if this applies to your Mac:


https://support.apple.com/keyboard-service-program-for-mac-notebooks

View in context
1 reply

My macbook air keyboard is unresponsive.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up