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My macbook air keyboard is unresponsive.

My macbook air keyboard is unresponsive. I can sometimes get a blutooth keyboard to work. I cannot log in, even in recovery mode, because the password is not recognized. HELP!

MacBook Air 13″, 10.15

Posted on Aug 21, 2020 3:43 AM

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Posted on Aug 21, 2020 4:46 AM

See if this applies to your Mac:


https://support.apple.com/keyboard-service-program-for-mac-notebooks

1 reply

My macbook air keyboard is unresponsive.

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