Unable to turn on FileVault.

Unable to turn on FileVault. FileVault button is grayed out. When clicking on lock it returns message "Authentication Disabled".

Posted on Aug 21, 2020 9:31 AM

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Posted on Aug 21, 2020 1:33 PM

TyroneB34 wrote:

If it reads "Disabled" any ideas on how to enable it?


As mentioned above by neuroanatomist—


any device that is bound to Enterprise, mobile, active directory list you will have to talk to your company IT for support on this issue. You may be admin but you do not have complete control.

7 replies

Aug 21, 2020 10:05 AM in response to TyroneB34

TyroneB34 wrote:

Unable to turn on FileVault. FileVault button is grayed out. When clicking on lock it returns message "Authentication Disabled".


Are you admin?

Are there other user accounts besides admin ?


Verify you have unlocked the padlock to proceed.


RAID partitions or non-standard Boot Camp partitions on the startup drive might prevent OS X from installing a local Recovery System. Without a Recovery System, FileVault won't encrypt your startup drive. Learn more.


Use FileVault to encrypt the startup disk on your Mac

https://support.apple.com/en-us/HT204837

Aug 21, 2020 10:27 AM in response to TyroneB34

TyroneB34 wrote:

Unable to turn on FileVault. FileVault button is grayed out. When clicking on lock it returns message "Authentication Disabled".


From Terminal.app verify you receive a ENABLED response, substitute your user name for "accountname" in the command line, then copy and paste


sudo sysadminctl -secureTokenStatus accountname



You should see something similar:

10:16:48.897 sysadminctl[20261:1556008] Secure token is ENABLED for user "accountname"

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Unable to turn on FileVault.

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