My Apple Watch burn my wrist

my Apple Watch burn my wrist, is there anything I am doing wrong, because my friend husband said he is having the same problems with his Apple Watch.

I purchased mine at Costco club.



[Re-Titled by Moderator]

Apple Watch Series 5, watchOS 6

Posted on Aug 21, 2020 10:34 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2021 2:36 AM

I wear 2 watches... That burn above the other bracelet is from my apple watch (series 5).

Apple support also gave me some spiel about it being some contaminant or badly cleaned watch (it was like 2 weeks old at the time so lord knows what they think I'm doing to get it so messy), or nickel allergy..

The other watch (The Omega) I rarely take off and I've never had a problem with it.

So I now suspect Apples' "reasons" are BS because I think they know or at least deeply suspect what causes it.


If I were to hazard a guess.. This is something related to the intense green light on the rear of the watch.. I suspect this because if I turn off the heart monitoring feature (Settings / Privacy / Health) this problem does not occur. I think some people under some specific circumstances are affected - they get what amounts to a burn from this light. Is the light staying on too long? , is it too bright?.. or is it just a sensitivity that some people get? - I don't know. But I think Apple should level with people and say - not tell them it's because it's an allergy / or contaminants. Some prominent warning on the packaging.. Because if people knew this could happen, or had a family history of illnesses caused by exposure to light .. the might think twice about buying this.

44 replies

Mar 15, 2021 6:06 PM in response to ebaldy

Wow.....is all I can say! I spoke to Apple Support and they made it seem like they had never heard of this and it was some sort of allergy or skin rash because I didn’t clean my watch properly 🤨. I have been wearing it since Christmas when I got it and all of a sudden I have a burn right where the battery sits against my skin.

Mar 17, 2021 7:50 AM in response to Christian Leigh

I did get an email from Apple.. (an automated one)...

Thank you for contacting Apple


Your email is important to us and we look forward to helping you with your query

....


Didn't hear anything back after that.

So they know about this, and I am sure they have people looking at these chats too.

If this comes back to bite them, they'll only have themselves to blame.


Mar 27, 2021 10:26 AM in response to Christian Leigh

I am going to wait until Monday to call them. No way it is contaminants. I clean the back of it often. No way it could be allergies either as they do not 'come and go'. In this case it was off my wrist while I showered and just lay there on the table 'lit up'. And it stayed on at least 10 minutes. It was probably lit longer than that but I don't know when it first 'lit' as apparently it started when I was in the shower. I am reluctant to wear it now as if it stayed 'lit' for any significant amount of time I think it would burn me again. I will post what they tell me.

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My Apple Watch burn my wrist

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