Activation lock question
Hey i have question about activation lock. I bought an iPhone 11 from eBay and it has activation locked, I tried to contact the seller he didn't answer me Please what to do?
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Hey i have question about activation lock. I bought an iPhone 11 from eBay and it has activation locked, I tried to contact the seller he didn't answer me Please what to do?
See Turn off Activation Lock https://support.apple.com/en-us/HT201441. If you acquired your device second hand from an individual (almost invariably not the prior legal owner), you will need to obtain the needed password from the prior legal owner (almost invariably not the seller) or have the prior legal owner sign out of iCloud; erase the device; and remove it from their device list. If you cannot do so, then the device is useless to you.
See Turn off Activation Lock https://support.apple.com/en-us/HT201441. If you acquired your device second hand from an individual (almost invariably not the prior legal owner), you will need to obtain the needed password from the prior legal owner (almost invariably not the seller) or have the prior legal owner sign out of iCloud; erase the device; and remove it from their device list. If you cannot do so, then the device is useless to you.
Kiss you money goodbye. You've been scammed. File a claim with eBay to get your money back.
Activation Lock Problem
If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner, then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a deceased owner see How to request access to a deceased family member's Apple accounts - Apple Support. Note: there is no guarantee that anyone can gain access to the device.
About Activation Lock on your Mac - Apple Support.
Activation Lock - Turn off Find My iPhone.
About Activation Lock on your Apple Watch - Apple Support.
Turn off Activation Lock - Apple Support.
Need to disable Activation Lock on an iPhone or iPad?
Nothing can be done, your device is useless and can't be unlocked
You would need to try and return it or get the owner to unlock it
Activation lock question