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Apple Music

I got a new phone because i lost my old one and i couldn’t transfer anything over except the things on my apple id... so i got my new phone and it never gave me my apple music account back so i’m still paying for my old one..with no way to log into it

iPhone 7, iOS 13

Posted on Aug 21, 2020 7:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2020 7:21 PM

If I read you question correctly, it sounds like you created a new Apple ID on your new iPhone. If so, why did you do that? Items acquired with one Apple ID are forever tied to that Apple ID and cannot be transferred or merged with another Apple ID unless you change it using these steps:

Change your Apple ID - Apple Support

What to do after you change your Apple ID or password - Apple Support


If not, did you turn on Sync Library on your new iPhone:

Turn on Sync Library with Apple Music - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 21, 2020 7:21 PM in response to corbin178

If I read you question correctly, it sounds like you created a new Apple ID on your new iPhone. If so, why did you do that? Items acquired with one Apple ID are forever tied to that Apple ID and cannot be transferred or merged with another Apple ID unless you change it using these steps:

Change your Apple ID - Apple Support

What to do after you change your Apple ID or password - Apple Support


If not, did you turn on Sync Library on your new iPhone:

Turn on Sync Library with Apple Music - Apple Support


Apple Music

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