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The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
My adapter cord, any that I have been using, will not fit into my iPad whereas I can’t charge it? It appears clear inside with nothing blocking the connection.
iPad 5th generation, model MP2F2LL/A, Serial #F9****LF9
[Personal Information Edited by Moderator]
Thank you for your quick reply. It appears clear inside but the tip of the cord will not even go into the opening, and it doesn’t appear to be bent inside.
I appreciate your advice! I will take it to a repair location.
Thank you for your quick reply. It appears clear inside but the tip of the cord will not even go into the opening, and it doesn’t appear to be bent inside.
I appreciate your advice! I will take it to a repair location.
Can you post a photo of the plug tip you're having an issue with? Are you certain you're using the Lightning connector which has this plug:
The small lightning tip into the iPad, the larger USB plug into the charging brick.
This is a public user to user only forum. You posted your serial number to other users. It's not wise to post personal information in a public forum, so I have asked the forum hosts to remove the serial number for your safety.
Take a flashlight and look in the charging port in your iPad. There could be an accumulation of lint in the back, which is preventing the lightning charge from connecting. Do NOT use forced air to try to clean it. Take something like a wooden toothpick and try to gently pry any debris in their out, then see if you can charge your iPad.
If that doesn't work, do you have another cable you can try? Sometimes cables just go bad. If you find you have no debris there and another cable doesn't work either, see this link for other suggestions, but if none work, you'll need to take your iPad to your Apple Store Genius Bar or Apple Authorized Service Provider for help.
See this link --> If your iPad won't charge - Apple Support
My adapter cord will not fit into the port on my iPad just recently, and it looks clear inside?
