Recently I just offload all apps that weren’t in used, my gmail app being one of them, I went to reload the app but it is asking for the password to an Apple ID that isn’t mine but someone else’s in my family. I checked my settings and it is signed into my own Apple ID, I than signed out and signed back in. I tried to reload the app again but it still ask for the other Apple ID that is not on my device, how can I fix this??
This sounds like your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner. Use the discussion in it if this is your situation.
But, the document also applies to cases where a current owner's old Apple ID is the problem. The discussion below relates to the second possibility.
Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with a second Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and purchase/download it again with the second Apple ID unless you set up family sharing (see below).
You can set up family sharing between the IDs to share purchases made with them. See:
Family Sharing https://support.apple.com/en-us/HT201060
Set up Family Sharing https://support.apple.com/en-us/HT201088
If you need additional help, use one of these support options:
Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.
Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.
iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
This sounds like your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner. Use the discussion in it if this is your situation.
But, the document also applies to cases where a current owner's old Apple ID is the problem. The discussion below relates to the second possibility.
Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with a second Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and purchase/download it again with the second Apple ID unless you set up family sharing (see below).
You can set up family sharing between the IDs to share purchases made with them. See:
Family Sharing https://support.apple.com/en-us/HT201060
Set up Family Sharing https://support.apple.com/en-us/HT201088
If you need additional help, use one of these support options:
Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.
Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.
iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
Seems like you have family sharing before where you can download apps purchases from another family member.
Read here => Family Sharing - Apple Support
What is with wrong Apple ID??
