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Level 1

4 points

Face ID don't work

My iPhone X got wet but now has dried out and I cannot get face recognition to work. I have tried to reset it with no luck.

[Re-Titled by Moderator]

iPhone 6, iOS 11

Posted on Aug 22, 2020 6:28 PM

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Top-ranking reply

Level 10

167,303 points

Posted on Aug 22, 2020 6:29 PM

The True Depth camera has water damage. Click on the Contact Support link at the top right of this page.

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