Internet not working without wifi
I ensured that Cellular Data is on. How can we use the internet to work without wifi?
iPhone 11
Question marked as
User profile for user:
Brian_P7
User level:
Community Specialist
Hi Poker Minion,
Thank you for posting in Apple Support Communities. From our understanding, you are unable to connect to the internet on your iPhone when connected to your cellular data, do we have that right? If so, is your iPhone software up to date? Check out how to update it here: Update your iPhone, iPad, or iPod touch.
You'll also want to check for any carrier settings updates: Update your carrier settings on your iPhone or iPad and Restart your iPhone.
Make sure that Low Data Mode is not enabled in Settings > Cellular > Cellular Data Options.
You can also reset the network settings by going to Settings > General > Reset > Reset Network Settings. The steps resets Wi-Fi networks and passwords, your cellular settings and the VPN/APN settings that you've used before.
If you are still unable to connect after following those steps, you may want to reach out to Apple Support for further assistance. You may be able to reach them here: Get Support.
Hope that helps. Take care!