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Can't get pass Activation Lock

Hello! I had an ipad mini first gen that I had since 2013. I gave that ipad to my mom, three years ago. So I set up an apple id for her so she can use it to download apps. Now, this "activation lock" appears, the worst thing is that I cannot remember the apple id and other details of the account. My mother cannot remember either. What can I do to access the ipad? Can I just wipe everything on it?


Thanks!

Posted on Aug 22, 2020 7:42 PM

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Question marked as Top-ranking reply

Posted on Aug 22, 2020 7:47 PM

Use Apple's iForgot service, or contact their Account Security team, or if you’re the iPad’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.


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Can't get pass Activation Lock

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