I can not see any of my 2 iPhones in iTunes on my computer.

I can not see any of my 2 iPhones in iTunes on my computer. I can only see the icon of my 2 iPhones on the Image Capture app so I can import any pic from my iPhones to my computer. But I can't see any of my iPhones on iTunes. How can I solve this?

MacBook Pro 15″, macOS 10.13

Posted on Aug 22, 2020 9:57 PM

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3 replies

Aug 23, 2020 4:47 AM in response to JavierMata

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.


Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.


tt2

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I can not see any of my 2 iPhones in iTunes on my computer.

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