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mail shut down

when I delete the junk mail or deleted messages the mail app is closing and I have to reopen it again! what is the problem????

iMac, OS X 10.11

Posted on Aug 23, 2020 6:21 AM

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Question marked as Top-ranking reply

Posted on Aug 23, 2020 9:40 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.


Mail>Preferences>Accounts>YourAccount>Mailbox Behaviors, what path is Trash Mailbox set to?

2 replies
Question marked as Top-ranking reply

Aug 23, 2020 9:40 AM in response to stamos25

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.


Mail>Preferences>Accounts>YourAccount>Mailbox Behaviors, what path is Trash Mailbox set to?

mail shut down

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