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iPhone 8 Plus back camera and flash not working.

My back camera and flash are not working. Nothing is blocking them they’ve just stopped working all together. I’ve tried re starting the phone and seeing if anything in settings can help but I’ve had no luck.


[Re-Titled by Moderator]

iPhone 8 Plus

Posted on Aug 23, 2020 5:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2020 12:25 PM

Hi Ellabohannon1,


We understand your camera and flash on the back of your iPhone 8 Plus are not working as expected. We're happy to take a closer look at what is going on. To get us started, we'd recommend checking the following things.


  • Is the iPhone fully updated? Follow the steps here to backup and update if need be: Update your iPhone, iPad, or iPod touch
  • When attempting to use the camera, is it not working in all apps, or just the Camera one? You can check in third-party apps such as Instagram or Facebook, etc. Or using an app like FaceTime.
  • When attempting to use the camera, what specifically happens? Is there any error, or just a blank screen in the viewfinder?


Let us know the answers to these questions, and we'll follow up from there.


Cheers!

3 replies
Question marked as Top-ranking reply

Aug 24, 2020 12:25 PM in response to Ellabohannon1

Hi Ellabohannon1,


We understand your camera and flash on the back of your iPhone 8 Plus are not working as expected. We're happy to take a closer look at what is going on. To get us started, we'd recommend checking the following things.


  • Is the iPhone fully updated? Follow the steps here to backup and update if need be: Update your iPhone, iPad, or iPod touch
  • When attempting to use the camera, is it not working in all apps, or just the Camera one? You can check in third-party apps such as Instagram or Facebook, etc. Or using an app like FaceTime.
  • When attempting to use the camera, what specifically happens? Is there any error, or just a blank screen in the viewfinder?


Let us know the answers to these questions, and we'll follow up from there.


Cheers!

iPhone 8 Plus back camera and flash not working.

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