I downloaded el Capitan and About this Mac is still showing Yosemite. I have restarted the Mac, and it does not change. I have download el capitan 3 times, loaded it three time and still it is saying Yosemite.
I need el Capitan so I can connect my iPhone to my Mac. Any ideas why this is happening?
iPhone 8 Plus, iOS 13
Carefully read the instructions in this Apple article which explains that you need to run the .pkg file in order to place the actual real installer into the Applications folder. Once the "Install macOS El Capitan" app is in the Applications folder, then you can upgrade the computer by double-clicking the "Install macOS El Capitan" app.
https://support.apple.com/kb/HT206886
I suggest you create a bootable macOS USB installer using these instructions just in case something goes wrong during the upgade:
https://support.apple.com/en-us/HT201372
I highly recommend you have a good system backup before attempting the upgrade of macOS so you don't lose access to your data.
If you do have an operating system on your mac and it is functioning then you can download
El Capitan using this method.
How to upgrade to OS X El Capitan – Apple Support
Go to Section 4 and click on Download OS X El Capitan.
This downloads InstallMacOSX.dmg to your Downloads folder.
The next section can only be done on a mac that is capable of running El Capitan,
a mac that came preinstalled with an OS later than El Capitan will refuse to do the next bit.
When downloaded open to InstallMacOSX.pkg, double-click on
that and an installation window will open, this does not install El Capitan
but converts the InstallMacOSX.pkg to the Install OS X El Capitan.app which
you will find in your Applications folder, it should be 6.2GBs in size.
(If the installation window asks which disk you want to install to, you must pick
the disk that you are booted to at the time. Not any internal or external disk that
you want to eventually install El Capitan on, that is for later.)
To start the installation of El Capitan double click on the Install OS X El Capitan.app.
The copy of the install app self deletes after installing El Capitan, so make sure you keep a copy of the InstallMacOSX.dmg
if you need it in future, or you could just make a copy of the Install OS X El Capitan.app prior to installing and moving it to
an external drive for safe keeping. It is also possible to create a bootable USB installer disk using the Install OS X El Capitan.app
in the Applications folder and the createinstallmedia command in the Terminal app.
Read the instructions here,
How to create a bootable installer for macOS – Apple Support
Thank you. That worked!
Downloaded El Capitan (3 times)
