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Level 1

4 points

Unauthorized transaction in ITunes from my bank card

Dear community members my bank card was compromised and used in I tunes (this order

was not placed by me I have checked my orders and subscriptions in my apple ID)

how can I cancel transaction, I have tried to connect support but in my country

(uzbekistan) it is not possible to reach them, support page shows error and

there is no online chat with support in apple.com. Pls. help if you have any

experience in such case or give me official email address whom I may contact

iPad mini, iOS 9

Posted on Aug 24, 2020 12:37 AM

Top-ranking reply

Level 7

23,257 points

Posted on Aug 24, 2020 1:08 AM

You are not speaking to Apple, this is a user to user community.

We are unable to help with refunds, account issues or purchases

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