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Unauthorized transaction in ITunes from my bank card

Dear community members my bank card was compromised and used in I tunes (this order

was not placed by me I have checked my orders and subscriptions in my apple ID)

how can I cancel transaction, I have tried to connect support but in my country

(uzbekistan) it is not possible to reach them, support page shows error and

there is no online chat with support in apple.com. Pls. help if you have any

experience in such case or give me official email address whom I may contact

iPad mini, iOS 9

Posted on Aug 24, 2020 12:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2020 1:08 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 24, 2020 1:08 AM in response to akbar262

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Unauthorized transaction in ITunes from my bank card

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