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What is ppt002 error code

Error Code PPT002 after running Diagnostics on my 2017 13in Macbook Pro

MacBook Pro 13″, macOS 10.14

Posted on Aug 24, 2020 2:17 PM

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Posted on Aug 24, 2020 2:47 PM

Norm@yyz wrote:

Tx... Because of Covid, I can't get an appointment to any of the 5 Apple Stores near me. Is Battery replacement ($$$) my only option?



If it is a battery issue then yes, it only makes sense replacing the battery is the only option (?)

Does not mean you have to do it today, you can wait until it totally fails if that suits you better.


 “Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.”  Start a service request https://support.apple.com/mac/repair/service



Call Customer Support  (800) MYAPPLE (800–692–7753) 


Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

4 replies
Question marked as Best reply

Aug 24, 2020 2:47 PM in response to Norm@yyz

Norm@yyz wrote:

Tx... Because of Covid, I can't get an appointment to any of the 5 Apple Stores near me. Is Battery replacement ($$$) my only option?



If it is a battery issue then yes, it only makes sense replacing the battery is the only option (?)

Does not mean you have to do it today, you can wait until it totally fails if that suits you better.


 “Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.”  Start a service request https://support.apple.com/mac/repair/service



Call Customer Support  (800) MYAPPLE (800–692–7753) 


Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

Aug 24, 2020 2:35 PM in response to Norm@yyz

Norm@yyz wrote:

Error Code PPT002 after running Diagnostics on my 2017 13in Macbook Pro


PPT002 and PPT003

The battery will need to be replaced soon. It is functioning normally, but holds less charge than it did when it was new. Contact Apple or take your computer to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available.

What is ppt002 error code

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