FCPX is frozen with spinning beach ball

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Level 1

13 points

FCPX is frozen with spinning beach ball

My screen was frozen, with the forever spinning beach ball, and I could not click on anything. So, I forced quit FCPX. Now it's doing the same thing, every time I try and open it. I've tried re-starting the computer, and the only thing I have found on the web is some guy trying to sell a $5 program, "Event Manager X," with a confusing video on how to use his $5 program. Can anyone tell me how to fix this step by step in laymen's terms please? Thank you

iMac 27″, macOS 10.15

Posted on Aug 24, 2020 6:17 PM

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Answer 1

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APBallou Author

Level 1

13 points

Aug 24, 2020 7:53 PM in response to Tom Wolsky

Ok, I forced it off again, and went back and deleted all of the render files (not just the unused ones), and I got my project back open. Thank you very much sir. So, all total, hold Opt-Cmd, as I launched FCPX, and then delete the preferences, and the program opened an Untitled Library. and then I deleted all of the render files, before opening the library I had opened before the crash. Thank you, thank you, thank you!

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Answer 2

Tom Wolsky

Level 10

152,777 points

Aug 24, 2020 6:26 PM in response to APBallou

Can you give us details of the system, exactly what the computer is, what OS you’re using, and what version of FCP?

Event Manager X is only for very old versions of the software.

If you force quit the application, you should reset the preferences. Hold Opt-Cmd as you launch the application, and then open the library you were working in.

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Answer 3

Tom Wolsky

Level 10

152,777 points

Aug 24, 2020 6:59 PM in response to APBallou

Try testing by creating a new admin user and seeing if the problem occurs there as well.

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Answer 4

APBallou Author

Level 1

13 points

Aug 24, 2020 7:17 PM in response to Tom Wolsky

My version of FCPX is 10.4.8. I had to force it off again, but it reopened in that Untitled Library, and seems to be working fine, as long as I don't try an open the library I've been working on all month.

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Answer 5

APBallou Author

Level 1

13 points

Aug 24, 2020 7:08 PM in response to Tom Wolsky

Ok, I held Opt and Cmd and started FCPX and I deleted the preferences. The program did open with an Untitled Library. Then I had to open a back-up copy of the project I was working on, and the screen is frozen again. I don't have the beach ball any more.

Thank you for your time

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Answer 6

APBallou Author

Level 1

13 points

Aug 24, 2020 7:12 PM in response to Tom Wolsky

I'm not sure how to do the admin user. I switched to Mac and FCPX about a year and a half ago now, because Premier would crash five to ten times a day. I've only have about one a month with FCPX, but this one is scaring me

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Answer 7

APBallou Author

Level 1

13 points

Aug 24, 2020 6:52 PM in response to Tom Wolsky

Yes. I have an iMac (2019), Memory 64GB, Radeon Pro Vega 48 8GB, Catalina 10.15.6

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FCPX is frozen with spinning beach ball

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