You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t get photos to go to iCloud. My storage still shows full I need help

I can’t get iCloud to move my photos. I have tried for couple days. Not showing any transferred. When I look on my library , it says iCloud paused. Please help. Thanks.

iPhone 7 Plus, iOS 13

Posted on Aug 25, 2020 5:43 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2020 8:02 PM

Either transfer the photos to a computer and then delete them on your device or upgrade your iCloud storage. Perhaps these articles will help:

Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support

Buy more iCloud storage - Apple Support


3 replies

Aug 27, 2020 8:25 AM in response to 19tweet

19tweet wrote:

Thank you for your reply. I have bought more storage. 50gb. My storage shows 31.8 of 32. I have deleted apps photos emails messages conversations I didn’t want but still not showing download. I also updated prior to buying more storage. Should I get a sd flash drive and store off my iPhone? Thanks again.

Looks like that's the issue there, i.e. your device's storage is full.


See the following -- How to free up space on your iPhone, iPad, or iPod touch — Apple Support.

I can’t get photos to go to iCloud. My storage still shows full I need help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.