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Backing up new ipad

Hi, wife’s new iPad updated from the wrong restore backup. It has photos from an old phone and old back up from 2018 and she has one from just last night. How do we go about getting the iPad to update from the new one?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Aug 25, 2020 6:07 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2020 6:16 PM

See this link to wipe the iPad and start the setup process over with the correct backup.


Click here to learn how to restore the iPad to new out of the box condition --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Then set up the iPad again, only this time choose the right backup to restore from.

1 reply
Question marked as Top-ranking reply

Aug 25, 2020 6:16 PM in response to Zwit

See this link to wipe the iPad and start the setup process over with the correct backup.


Click here to learn how to restore the iPad to new out of the box condition --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Then set up the iPad again, only this time choose the right backup to restore from.

Backing up new ipad

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