My device fell in water. Is it covered under the warranty?
Can I get a new iPad because this one is water damaged?
iPad, iPadOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Can I get a new iPad because this one is water damaged?
iPad, iPadOS 13
Sorry, but water damage is accidental damage and is NOT covered by iPad warranty. If you purchased AppleCare_ when you purchased the iPad and the plan is still valid, you can use one of your two accidental damage claims to get a greatly reduced cost replacement. If you did not purchase AppleCare+ you will need to purchase an out of warranty replacement at about 60% of the cost of the iPad when new.
Sorry, but water damage is accidental damage and is NOT covered by iPad warranty. If you purchased AppleCare_ when you purchased the iPad and the plan is still valid, you can use one of your two accidental damage claims to get a greatly reduced cost replacement. If you did not purchase AppleCare+ you will need to purchase an out of warranty replacement at about 60% of the cost of the iPad when new.
My device fell in water. Is it covered under the warranty?