Trying to use the same Apple pencil v2on 2 devices wrecked the pencil

I connected an Apple Pencil 2 from one IPad Pro 11inch to another IPad Pro 12.9 v3. Both with updated OS. The Pencil stopped working on both devices. There is no option to pair, unpair, I restarted both devices with BT on... no success. Any ideas?

Posted on Aug 25, 2020 9:10 PM

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Question marked as Top-ranking reply

Posted on Aug 26, 2020 3:49 AM

As described, symptoms suggest a failure of the Pencil.


Whilst troubleshooting pairing issues, perhaps concentrate on a single iPad. Some of this information may already be known to you - and some may be new or offer helpful clarification:

Use Apple Pencil with your iPad or iPad Pro - Apple Support

Charge your Apple Pencil and check the battery - Apple Support


This troubleshooting guide is recommended for diagnosing and resolving issues with Apple Pencil:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


The tiny internal battery is particularly susceptible to damage if allowed to fully discharge, or be left unused for an extended period. To protect the Pencil battery from premature failure, a second generation Pencil should always remain docked with the iPad when unused.


If you remain unable to resolve the problem, you may need to replace your Pencil with new. If within your one year warranty, Apple will normally exchange a dead pencil without quibble.


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3 replies
Question marked as Top-ranking reply

Aug 26, 2020 3:49 AM in response to Toripopescu

As described, symptoms suggest a failure of the Pencil.


Whilst troubleshooting pairing issues, perhaps concentrate on a single iPad. Some of this information may already be known to you - and some may be new or offer helpful clarification:

Use Apple Pencil with your iPad or iPad Pro - Apple Support

Charge your Apple Pencil and check the battery - Apple Support


This troubleshooting guide is recommended for diagnosing and resolving issues with Apple Pencil:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


The tiny internal battery is particularly susceptible to damage if allowed to fully discharge, or be left unused for an extended period. To protect the Pencil battery from premature failure, a second generation Pencil should always remain docked with the iPad when unused.


If you remain unable to resolve the problem, you may need to replace your Pencil with new. If within your one year warranty, Apple will normally exchange a dead pencil without quibble.


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Trying to use the same Apple pencil v2on 2 devices wrecked the pencil

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