iCloud locked phone

I just bought an iPhone 7 and it’s unlocked to carriers but it’s iCloud locked. Can I bring it to an Apple store and get it unlocked?

iPhone 6s, iOS 13

Posted on Aug 26, 2020 10:29 AM

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Posted on Aug 26, 2020 10:37 AM

Only the original owner can unlock the phone as it’s still connected to their account.

If you know the seller then contact them & ask them to remove the phone from their account. If they refuse or ignore you then there’s nothing you can do. Apple will not help unless you are the original buyer & have proof of purchase/ownership.


3 replies
Question marked as Top-ranking reply

Aug 26, 2020 10:37 AM in response to Dakotajcooper13

Only the original owner can unlock the phone as it’s still connected to their account.

If you know the seller then contact them & ask them to remove the phone from their account. If they refuse or ignore you then there’s nothing you can do. Apple will not help unless you are the original buyer & have proof of purchase/ownership.


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iCloud locked phone

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