Hello Im using Iphone 7+ and facing problem in my device. When I try to click a picture suddenly my device shot down and show the Apple logo and re start. Same problem occurs when I try to phone call and video call. Now using ios 13.6.1
asmita ~ What's the Maximum Capacity % here? Settings > Battery > Battery Health.
Shutting down can be a symptom of a battery in need of replacement:
"...The power management system determines the capability of the battery to supply this power, and manages the loads in order to maintain operations. When the operations can no longer be supported with the full capabilities of the power management system, the system will perform a shutdown to preserve these electronic components. While this shutdown is intentional from the device perspective, it may be unexpected by the user." [Source: Apple]
If the battery of your iPhone 7 Plus is the original one, it likely needs replacing:
(Articles found by searching Apple's Knowledge Base.)
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asmita ~ What's the Maximum Capacity % here? Settings > Battery > Battery Health.
Shutting down can be a symptom of a battery in need of replacement:
"...The power management system determines the capability of the battery to supply this power, and manages the loads in order to maintain operations. When the operations can no longer be supported with the full capabilities of the power management system, the system will perform a shutdown to preserve these electronic components. While this shutdown is intentional from the device perspective, it may be unexpected by the user." [Source: Apple]
If the battery of your iPhone 7 Plus is the original one, it likely needs replacing:
(Articles found by searching Apple's Knowledge Base.)
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asmita ~ You're welcome. It's hard to believe that that 100% estimate reflects the health of your 4 year-old battery. In these Communities we see many similar posts for iPhone 6 & 7. Next year we can expect similar posts for iPhone 8. I suggest you have the battery replaced. (You can also wait to see whether you receive other suggestions here.)
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Thank you so much for responding. My device shows battery health 100%. Tis problem started since fews days suddenly. I had done erase all the setting data but the problem still hasn't solved. What may be the problem ?
I wasn't facing such types of problem before 1 week and I have bought my mobile phone just few month ago. Im feeling so wondered now facing such problem. My device show battery health is 100% and only shot down while phone calling, try to click picture and video call. I think recently I had updated the my ios 13.6.1 and started to facing such problem I'm facing after update. Please help me to solve this problem. Warm regard.
Thank you.
suddenly shot down issue
