You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos

When I open the Photos app a screen opens saying "Updating Library. . . 95% complete". The percentage never changes. In the meantime I cannot use Photos. What can I do?

iMac 21.5″, macOS 10.15

Posted on Aug 26, 2020 3:34 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2020 5:46 PM

Quit or Force Quit Photos, then start it while holding down cmd+option keys. It will ask if you want to Rebuild the Library.

Do you have a backup? It would be best to have a backup before trying to rebuild it.

1 reply

Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.