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can't log into iCloud, keeps reverting to login Screen

I was logged in for several years no problem whatsoever and then I would get update notices and forgot my login. I logged out and now that I'm trying to log in, iCloud won't let me log in so no contacts, no music, etc...

iMac Line (2012 and Later)

Posted on Aug 26, 2020 3:50 PM

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Posted on Sep 3, 2020 5:46 PM

The credentials aren't the problem. It accepts my username and password just fine, then sends me the two-factor verification code. I enter the code, the iCloud main screen comes up very briefly, then disappears and I'm taken back to log in again. It's an endless login loop. Whether I use my local system password to auto-enter the credentials or enter them manually, the result is the same. The system seems to log me in, but then it asks me to log in over and over again.

18 replies
Question marked as Top-ranking reply

Sep 3, 2020 5:46 PM in response to lakingsfn2004

The credentials aren't the problem. It accepts my username and password just fine, then sends me the two-factor verification code. I enter the code, the iCloud main screen comes up very briefly, then disappears and I'm taken back to log in again. It's an endless login loop. Whether I use my local system password to auto-enter the credentials or enter them manually, the result is the same. The system seems to log me in, but then it asks me to log in over and over again.

Sep 4, 2020 2:10 AM in response to DustinParkOfficial

Hey there! Hope this can help!


In my experience, it’s most likely due to a keychain conflict,


If you sign into another admin account, (even for testing), sign into iCloud is there any issues?


If not, most likely your local keychain needs to be reset:


https://support.apple.com/en-us/HT201609


This WILL wipe the passwords stored on your computer, so having a backup is a good idea, and if you already use iCloud Keychain, and signed in on another Apple device, you can easily sync the passwords again by signing in.

Or you can document them first somewhere if need be.


In short:


Open Finder > Applications > Utilities > Keychain Access.


From the top menu, hit Keychain Access > Preferences > Reset Default Keychain, then restart and sign into iCloud again.


This might not be the solution, but, in my experience most likely is, otherwise I may have a different suggestions, (Such as repairing the permissions of your user account, clearing the certificate cache or IDS, although more isolation would be needed to determine any next steps). Hope this helps!

Sep 4, 2020 8:29 AM in response to peterc99

Don’t try the chat with support. First they had no idea what I was trying to tell them. Next they told me to update my computer and restart which I had already done before and after I reset my password. Since I can login to my account settings with the link they sent they thought the problem was fixed and stopped the chat. What a waste of an hour and it was like talking to a robot. Frustrated 😣😠

Sep 5, 2020 12:04 AM in response to obutof

Oh, it seems most cases are fixed? If so, it may have just been a temporary server issue or update.


You can always check Apple’s servers’ status here:


https://www.apple.com/support/systemstatus/


Otherwise, if not fixed still, testing in another admin account, safe boot, or even another network may help with a diagnosis/resolution. I believe the original post was regarding the Apple ID preferences, and not the web, but suppose it would affect either/or. Hope it worked itself out then!


can't log into iCloud, keeps reverting to login Screen

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