Hi Team,
Am using my personal account for a business purpose.
In fact, i work for a software company which uses apple products.
We gave 2 Mini Ipads to Hotel School of Mauritius but unfortunately one of the students attached an Apple ID to both Ipads and we not able to change this.
Can someone please assist?
Any further details required, please do let me know.
Thanking you in advance,
Vishnu
iPad (4th gen) Wi-Fi
If you were the original purchaser and can prove it with
a receipt from Apple or Apple authorized iPad retailer showing
the serial number of the iPad, make a genius bar
reservation and bring in the receipt, iPad, and government
issued photo ID to Apple and they may assist in resolving the problem.
If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered
It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store
https://www.apple.com/retail/geniusbar/
If no Apple store or it is closed, you can follow the options at Contact Support
You will still need original proof of purchase before Apple may assist
you.
Once the iPads are reset, it is highly recommended that you start some
sort of management system such as an MDM to prevent such problems
in the future.
If you were the original purchaser and can prove it with
a receipt from Apple or Apple authorized iPad retailer showing
the serial number of the iPad, make a genius bar
reservation and bring in the receipt, iPad, and government
issued photo ID to Apple and they may assist in resolving the problem.
If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered
It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store
https://www.apple.com/retail/geniusbar/
If no Apple store or it is closed, you can follow the options at Contact Support
You will still need original proof of purchase before Apple may assist
you.
Once the iPads are reset, it is highly recommended that you start some
sort of management system such as an MDM to prevent such problems
in the future.
unless the device is enrolled in Apple Business Manager or Apple School Manager, or has been supervised by Apple Configurator 2, you will need the original receipt (not a photocopy) and have to contact Apple support.
AppleID attached to Ipads
