My Smart Battery Case doesn't charge my iPhone and it's all time on 100%. But the light is orange not green. When I connect my iPhone to the Case, it shows me that Case is 100%. Charging my iPhone through the Case with lightning is working ok, but when without the lightning there is no charging. So I think my Case is defective. I bought it on 20.08.2020.
Greetings Laemp,
From your post we see you are having some trouble with charging your iPhone 7 with your Smart Battery Case. Having your Smart Battery Case keep your device ready to go all day is super important, we are happy to help. To start, try out the steps shown here: Charge your iPhone with your Smart Battery Case Those steps should give you a good foundation for resolving this issue.
Take care!
Laemp,
We appreciate you trying those steps. In this case we recommend contacting our direct support lines for follow up options: Get Support
Have a good one!
https://support.apple.com/HT205443
It doesn’t work
Smart Battery Case for iPhone 7
