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Apps not updating

I can’t update my apps on my IPAD 7, when I click on Update on an app it asks me to enter my ICloud password, when I enter the password it says that it is not correct even though it is

Posted on Aug 27, 2020 11:14 AM

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Question marked as Best reply

Posted on Aug 27, 2020 11:20 AM

How have you verified the validity of your AppleID/iCloud password?


Try signing-in to your AppleID account here - as you will quickly determine if it is correct:

https://appleid.apple.com


If you discover that you password is not accepted, you’ll need to recover it - starting here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

1 reply
Question marked as Best reply

Aug 27, 2020 11:20 AM in response to Salman_Ranjha7

How have you verified the validity of your AppleID/iCloud password?


Try signing-in to your AppleID account here - as you will quickly determine if it is correct:

https://appleid.apple.com


If you discover that you password is not accepted, you’ll need to recover it - starting here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Apps not updating

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