Can't update to latest AproApps

I have been running OS 10.15.(4 or 5) on a late 2013 iMac. The App Store gave me a notice that one of my purchased apps had an update available. I updated to OS 10.15.6 so that I could also update to the newest versions of FPCX, Motion and Compressor. After updating the OS, the App Store doesn't show ANY updates available-not the ProApps or the other app that previously had an update available. When I go to the my account page in the App Store, it shows my ProApps in my list of purchased apps, so it's not a user ID issue.


Does anyone have any idea what's going on?


Posted on Aug 28, 2020 7:34 AM

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Aug 29, 2020 12:37 PM in response to jdo_apple

This did not solve the problem. When updates are available, the App Store item under the Apple Menu on the Menu Bar usually shows x number of updates available. It did not show the OS update as being available. The only reason I knew about it was I saw that it was required before updating the ProApps. After updating the OS and rebooting, neither the App Store menu item or the App Store itself showed the ProApp updates. (I did not try downloading or updating the ProApps prior to updating the OS). I went to the MyAccount portion of the AppStore and opened the Purchased page. It showed my currently installed Apps and each had an "Open" button on them, rather than an "Update" button. On that same page, I found that if I clicked on the graphic for the program itself and not the 'open' button I was taken to another page which showed info for the app and had an 'update' button in the top-right part of the page. The program that I had previously received a notice that an update was available for (MediaInfo) also had the problem with not showing up in the AppStore after the OS update. I had to use the same procedure of going to the Purchased page in the AppStore to download it.


I was finally able to find a workaround to enable downloading the ProApps, but it was far from intuitive.


Aug 29, 2020 1:34 PM in response to MidwestEditor

Hello MidwestEditor,


Our apologies for any confusion. In macOS Catalina you wouldn't see the macOS update as available in the App Store. macOS update notifications appear in System Preferences now.


With reference to the application updates those may have already been performed along with the macOS update automatically. We're glad you were able to find a work around to confirm the apps were updated. To clarify upon that work around were you directed out of the App Store? For example were you directed to the developers website to update the apps in questions? If so, it's very likely those apps were updated at the same time as the macOS update was performed.


Have a great weekend.

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Can't update to latest AproApps

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