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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’m following the link on the email for the years free Apple TV as I’ve purchased a new iPhone and it just goes through to 7 days free then pay monthly after that
iPhone 11
Try redeeming it again but do not pick 7 days or you won’t be able to get the free year
Apple TV + Offer
https://support.apple.com/en-us/HT210573
Please redeem the offer on your new device in the Apple TV app.
Here’s the guide: Apple TV+ - One Year Offer - Apple
in four easy steps. It also lists all the applicable conditions, and has an eligibility check.
If you qualify, and if you did as described in the guide, and you still do not get to see the year offer, then contact Apple Support. They can assist in getting you the service, if needed using activation codes.
I followed all instructions and still only get the week free option. Just purchased a new iphone11promax and have family sharing and have the app. When attempting to use the link for customer service it says there is “limited customer service available” and sends you to more prefilled responses such as the one above that leads nowhere. Can you provide a contact number to speak to a real person?
In North America you can try 1800 MY APPLE
All support is slowed down due to the pandemic
Free Apple TV
