Brand new mac book will not switch on

Help!!! My new mac book pro does not automatically turn on and wont charge.

Any suggestions please?

MacBook

Posted on Aug 29, 2020 1:19 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2020 3:16 PM

Did you Contact Support?


Until then please read and follow all the instructions in If your Mac battery status is "Not Charging" including all the links at the bottom, finally followed by If your Mac battery won’t charge.


Make sure you're using the correct power adapter and cable: Find the right power adapter and cable for your Mac.


If your brand new Mac still won't turn on, continue with If your Mac doesn't turn on. Read and follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."


... which takes you back to the beginning.

1 reply
Question marked as Top-ranking reply

Aug 29, 2020 3:16 PM in response to Delfreney

Did you Contact Support?


Until then please read and follow all the instructions in If your Mac battery status is "Not Charging" including all the links at the bottom, finally followed by If your Mac battery won’t charge.


Make sure you're using the correct power adapter and cable: Find the right power adapter and cable for your Mac.


If your brand new Mac still won't turn on, continue with If your Mac doesn't turn on. Read and follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."


... which takes you back to the beginning.

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Brand new mac book will not switch on

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