I have the latest Apple TV. It works just fine but as of late, when I go into the You Tube channel, the trackpad on the remote ceases to function so I can’t select anything within YouTube. Outside of YouTube, the trackpad works just fine with the home screen and inside all the other channels.It wasn’t always like this - a month ago I had full functionality of the trackpad but for the last week or so, it’s gone. Any ideas for a remedy?
Apple TV HD, tvOS 13
I understood that you have the Apple TV HD, with tvOS 13. And that the issue is with the touch surface on the Siri Remote, and its interaction (or lack thereof) with the YouTube app.
Then that is where you do these steps.
I understood that you have the Apple TV HD, with tvOS 13. And that the issue is with the touch surface on the Siri Remote, and its interaction (or lack thereof) with the YouTube app.
Then that is where you do these steps.
While I can’t replicate your issue on my unit, some other users have reported similar findings.
Try these steps:
Whoa ! Thanks for the response but I am embarrassed to admit that I have no idea as to how to do this. Is this something I do when seated on the sofa in front of the TV set - are you talking about the AppleTV app on my iPhone - or the AppleTV symbol in the dock on my iMac ?
That is the answer that I wanted and needed. So it's all very clear now and the very first suggestion - to Force Quit - worked like a charm. Thanks so much for your help with this.
YouTube and TrackPad on Remote
