TRANSFERRING PHOTOS FROM ICLOUD TO PHOTOS APP ON MACBOOK

Hi everyone! I'm trying to transfer my photos from my icloud account to the Photos app on my macbook pro. I have watched countless videos and read innumerable articles, scoured the support pages and the community questions and still nothing works. I have the "download originals to this mac" box ticked on the Photos app preferences. I understand how to download the photos from icloud.com in a zip file on my mac but I want to store them on Photos so all my photos are together. I don't understand why it's not synching and I've been trying for 3 days! I hope someone out there has some more suggestions or reasons as to why it isn't doing what every video and article says it should be doing. PLEASE DON'T DIRECT ME TO THE APPLE SUPPORT PAGE AS I'VE READ IT A BUNCH OF TIMES AND IT'S NOT WORKING! TIA! 

MacBook Pro 15″, macOS 10.15

Posted on Aug 30, 2020 4:41 PM

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2 replies

Aug 31, 2020 11:52 AM in response to katharine230

Hello katharine230,


Thank you for contacting the Apple Support Community! We see you are having an issue with using iCloud photos, it is important to be able to sync your photos on your Mac.


You have mentioned trying many articles for troubleshooting your issue, If you have all these configuration set and still cannot get your photos to show up on your Mac then we would recommend Contact Apple Support to further diagnose your issue.

  • Your MacOS is updated to the latest Software update
  • You are signed in on your Mac with the same Apple ID as the one you use on your iCloud account
  • You are connected to Wi-Fi
  • You have turned iCloud photo ON
  • You have enough storage on your device for your photos


Set up and use iCloud Photos.


Take Care!

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TRANSFERRING PHOTOS FROM ICLOUD TO PHOTOS APP ON MACBOOK

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