You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My wife and I both have IPhone 11 running iOS 13.6.1 and both phones are on T-Mobile. The Emergency alerts are turned on. We have a flash flood in the area, she received the emergency alert and I did not. Two identical phones, same iOS and same carrier. This has happened a few time before. What could it be?
iPhone 11
Check your settings for this and make sure yours match your wife's. If they do try a forced restart and wait until next time to see if it works. At that point if it doesn't work have T-Mobile retrovision your iPhone. One final thing: You aren't sharing an Apple ID with your wife are you?
Check your settings for this and make sure yours match your wife's. If they do try a forced restart and wait until next time to see if it works. At that point if it doesn't work have T-Mobile retrovision your iPhone. One final thing: You aren't sharing an Apple ID with your wife are you?
The forced restart worked! I toggled the on/off on all alerts and then restarted my phone. I received the identical emergency alert that my wife received earlier. Thank you deggie!
Thank you Deggie, I will try those. She has her own Apple ID for her phone/iCloud. Her iTunes store is under my Apple ID
Glad it worked! When I go missing you can come looking for me.
Emergency and amber alerts not working iPhone 11
