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Emergency and amber alerts not working iPhone 11

My wife and I both have IPhone 11 running iOS 13.6.1 and both phones are on T-Mobile. The Emergency alerts are turned on. We have a flash flood in the area, she received the emergency alert and I did not. Two identical phones, same iOS and same carrier. This has happened a few time before. What could it be?

iPhone 11

Posted on Aug 30, 2020 7:50 PM

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Question marked as Top-ranking reply

Posted on Aug 30, 2020 7:54 PM

Check your settings for this and make sure yours match your wife's. If they do try a forced restart and wait until next time to see if it works. At that point if it doesn't work have T-Mobile retrovision your iPhone. One final thing: You aren't sharing an Apple ID with your wife are you?

4 replies
Question marked as Top-ranking reply

Aug 30, 2020 7:54 PM in response to BigBadNoy

Check your settings for this and make sure yours match your wife's. If they do try a forced restart and wait until next time to see if it works. At that point if it doesn't work have T-Mobile retrovision your iPhone. One final thing: You aren't sharing an Apple ID with your wife are you?

Emergency and amber alerts not working iPhone 11

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