Glass back has hairline cracks within the glass but the surface is perfect

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1955jmgs Author

Level 1

8 points

Glass back has hairline cracks within the glass but the surface is perfect

Glass back has hairline cracks within the glass but the surface is perfect, they were there when I opened its box

iPhone 11 Pro Max

Posted on Aug 31, 2020 1:57 PM

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Answer 1

sberman

Level 10

272,502 points

Aug 31, 2020 2:46 PM in response to 1955jmgs

Visit an Apple Store or Authorized Apple Service Center. Let them assess the iPhone and advise you how to proceed.

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Answer 2

1955jmgs Author

Level 1

8 points

Aug 31, 2020 2:54 PM in response to sberman

I got my son to take it to Apple Belfast but they refused to accept it, saying I would have contact Apple UK. On the board there are 600 other people with the same problem

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Glass back has hairline cracks within the glass but the surface is perfect

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