iPhone 11 Pro mic issues

Whenever I talk on FaceTime or call on speakerphone the person I’m calling says the sound keeps cutting in and out. I’ve tried the troubleshooting steps for mic issues but no audio problems are noticed when I take a video or audio recording. What steps should I take next? Thanks.

iPhone 11 Pro

Posted on Aug 31, 2020 6:23 PM

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1 reply

javaliga

Level 10

120,173 points

Aug 31, 2020 6:37 PM in response to morgs_824

See the "If you have connection or sound quality issues with FaceTime" section in:

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

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iPhone 11 Pro mic issues

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