Black screen issue
Hi,
I have recently purchased iphone 11 in the first week of this month. And today I faced the issue of black screen. It went all black while I was using it.
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Hi,
I have recently purchased iphone 11 in the first week of this month. And today I faced the issue of black screen. It went all black while I was using it.
1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
I do not have an answer to that question.
I recommend that you have it examined at the Apple Store or at an Apple Authorized Service Center to determine the cause. If they are not open then please contact ➔ Apple Support
Axel F.
Hi Alex thanks for your response.
I wanted to know what’s the cause of this problem why did this happen?
Black screen issue