iphone 7s IOS 13.61 upgradation issues

any one have problems with IOS 13.6.1?? C iphone 7s )

After updating, I cannot do phone calls, whatsapp call, zoom call, cant recording voice memos and whatsapp voice note also can you check if it is a bug caused by ios13.6.1 pls let me know how can solve this issue ....

iPhone 7, iOS 13

Posted on Sep 1, 2020 3:04 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2020 6:39 AM

Hi anees241,


It sounds like you are unable to use the microphones on your iPhone after updating the software. We can help with this.


Let's start with the troubleshooting listed here: If the microphones on your iPhone aren't working


If you're experiencing a different issue when you try to make calls in any of the applications, let us know exactly what is going on. We can help troubleshoot that specifically.


Also, we recently released iOS 13.7 so we would recommend backing up and updating your iPhone. The following resources will explain how:



We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 2, 2020 6:39 AM in response to anees241

Hi anees241,


It sounds like you are unable to use the microphones on your iPhone after updating the software. We can help with this.


Let's start with the troubleshooting listed here: If the microphones on your iPhone aren't working


If you're experiencing a different issue when you try to make calls in any of the applications, let us know exactly what is going on. We can help troubleshoot that specifically.


Also, we recently released iOS 13.7 so we would recommend backing up and updating your iPhone. The following resources will explain how:



We hope this helps.


Cheers!

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iphone 7s IOS 13.61 upgradation issues

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