Can't sync my phone to my new computer because I use 6 digits passcode and I can only enter 4 digits on my new Mac.

I am being asked to enter the passcode I use to unlock my iPhone so I can fully snyc my iCloud things. There are 4 boxes for 4 digits but my iPhone passcode is 6 digits?

Posted on Sep 1, 2020 2:41 PM

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1 reply

Sep 2, 2020 2:30 PM in response to Kelrock1977

Hello Kelrock1977,


It sounds like you are trying to sync your iPhone to your computer but your computer is asking for a 4 digit code when you use a 6 digit code on your iPhone. Check out this link for support with syncing your iPhone to your computer.


Sync your iPhone, iPad, or iPod using your computer


Since you stated the 4 digit code is needed to fully sync your iCloud things. It might be asking for your iCloud Security Code not your iPhone passcode, check out this link for more information.


If you enter your iCloud Security Code incorrectly too many times


Cheers!

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Can't sync my phone to my new computer because I use 6 digits passcode and I can only enter 4 digits on my new Mac.

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