As per the image below, i have placed a Green flag labelled "ACTION" on some emails. I also have another Orange flag labelled "WAITING" which currently doesn't have any emails.
The Flagged folder shows Blue for no reason, and this changes randomly to any coloured flag. Is there a way to pin my two labelled flags (ACTION and WAITING) on the Flagged sidebar?
[Image Edited by Moderator to Remove Personal Information]
MacBook Air 13″, macOS 10.15
Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and check there to see if the problem still persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.
The reason the Flag mailboxes are those colors is because that's the color of the flag assigned to the emails that are in the mailbox.
If you want to change the name of the Blue mailbox to Waiting just click on the Blue text and change the name as you would a file like I've done with the Orange mailbox:
boot into the Recovery volume (boot with the Command + R keys held down), select Disk Utility and run First Aid on your boot drive. Reboot and check the flag folders again.
Appreciate your time and quick response @OldToad, but that’s not my question - I understand all that and have changed one of my flag names already, as per
my screenshot.
I want to know how I can only have my two used (and named) flags shown in the Flagged sidebar folder, not just some random unused one as currently happens - Blue in the instance of my screenshot, but changes all the time. Many thanks.
Yep I've already done that step and understand this, but thank you. As per my original post, I already have another colour flag named "Waiting" and this is not appearing consistently; I can't pin it. A random flag of any other colour appears more often, despite it having no messages associated. In my original example photo, it happens to be blue:
Hi again, thanks for the suggestion. I performed that as prescribed, and during safe mode all seemed well. Then I rebooted and it also seemed well for a second - until boom! Little old blue flag decides to pop up. Sigh... This doesn't make any sense to me; why some empty flag folders appear, why not all? Of course I only want my named/used two as aforementioned.
Then it's red, then suddenly my "Waiting" flag does show, up then it's red and blue too... At least for the minute both my named Flags are showing. Chaotic!
Same result - appears okay at beginning, then when i click anywhere the blue flag folder pops up in the sidebar too despite being empty. Sometimes the red flag folder.
Organising the Flagged folder with the Mac Mail app
