your account has been disabled in the App Store and iTunes

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

Apple ID Has Been Disabled

Please select the one you feel is best suited to your problem:

1. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
2. If your Apple ID is locked or disabled - Apple Support
3. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple …
4. Apple ID is Disabled - Apple Club
5. Apple ID- "This Apple ID has been disabled for security reasons" alert appears
6. Contact Apple for help with Apple ID account security - Apple Support
7. What to do after you change your Apple ID email address or password - Apple Support

Contact iTunes Support using this form or scroll to the bottom of this page and follow the screens until you find a chat and/or telephone option.  Pick any problem to select an option. Also, see Starting an online chat with Apple Support or Apple  Support  using  Twitter.