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Level 1

5 points

coffee spill

Coffee spilled on the keyboard of my MacBook Air. Now it won't work. Any fixes?

MacBook Air 11″, OS X 10.11

Posted on Sep 2, 2020 11:37 AM

Top-ranking reply

Level 10

361,855 points

Posted on Sep 2, 2020 11:52 AM

Disconnect the charger, shut down the computer and do not use it until the computer has been repaired.

Make an appointment at the Apple Genius Bar for service ASAP after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.

Contacting Apple Customer and Support Service

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
Primary support help at Contact Support.
To contact product and tech support: Contacting Apple for support and service including international calling numbers.
Mac Repair - Official Apple Support.
Starting an online chat with Apple Support.

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