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speedywlg Author

Level 1

4 points

iPad restore

I have followed the steps to remove the passcode and restore to factory setting. The clearing went well, now I it will not restore. I continue to get the following error message: The iPad “iPad” could not be updated. An unknown error occurred (9) and The iPad “iPad” could not be restored. An unknown error occurred (9). I am not sure how to get this to restore. Any suggestions?

iPad Air 2, iPadOS 13

Posted on Sep 2, 2020 6:32 PM

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Level 10

166,500 points

Posted on Sep 2, 2020 6:42 PM

Take a look at this for help.

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

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Best reply

Level 10

166,500 points

Sep 2, 2020 6:42 PM in response to speedywlg

Take a look at this for help.

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

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iPad restore

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