restore ipad

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Level 1

9 points

restore ipad

Am trying to restore my ipad (my son got it locked since he forgot his password) but getting the following error: The iPad “iPad” could not be restored. An unknown error occurred (9). any idea?

Posted on Oct 4, 2020 12:51 PM

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Answer 1

Demo

Level 10

166,513 points

Oct 4, 2020 1:47 PM in response to Aaron_Josepe

This is what it says to do at the end of the article if you still can’t restore the iPad.

If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.

Tap or click on the blue link and get help from Apple.

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Answer 2

sberman

Level 10

264,483 points

Oct 4, 2020 12:57 PM in response to Aaron_Josepe

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

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Answer 3

Aaron_Josepe Author

Level 1

9 points

Oct 4, 2020 1:43 PM in response to sberman

Have seen this article but it didn't help. I get this error message again

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Answer 4

sberman

Level 10

264,483 points

Oct 4, 2020 1:46 PM in response to Aaron_Josepe

The remedy is shown toward the bottom of the article.

Hopefully you went through all the steps thoroughly and carefully.

What did Apple Support tell you when you contacted them?

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Answer 5

Aaron_Josepe Author

Level 1

9 points

Oct 4, 2020 1:49 PM in response to Aaron_Josepe

I went through the entire article and tried everything.

Contacted support

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Answer 6

sberman

Level 10

264,483 points

Oct 4, 2020 2:27 PM in response to Aaron_Josepe

Aaron_Josepe wrote:

Contacted support

What did they tell you?

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restore ipad

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