Help ! Quicktime freeze

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quantxxx Author

Level 1

29 points

Help ! Quicktime freeze

After performing an audio recording with Quicktime, I stopped the recording and wanted to save it,

taping a file name in the related box.

At this point, QuickTime freezed, with the dreaded wheel. First time ever in years that I have such a problem.

Obviously, if I force quit or relaunch Finder, I will loose that recording.

Is there any option to find the recording somewhere in it's pre-saved state ?

This is vital as it's an interview with a scientist.

MacBook Pro 15″, macOS 10.14

Posted on Sep 3, 2020 1:42 AM

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Answer 1

Top-ranking reply

Marco Klobas

Level 6

8,351 points

Sep 3, 2020 5:55 AM in response to quantxxx

Check if you have a file named Unsaved QuickTime Player Document.qtpxcomposition as mentioned in the article inside the folder Containers/com.apple.QuickTimePlayerX/Data/Library/Autosave Information located in your Library.

If you don't know how to get into your Library, press Shift-Command-L in a Finder window.

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Answer 2

Sep 4, 2020 1:42 AM in response to quantxxx

On the same page you find now a file named Enregistrement audio – Recovered.m4a.

It's quite long, 4:20 hours. Check if it contains your registration.

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Answer 3

Sep 3, 2020 2:17 AM in response to quantxxx

Take a look at this article: https://www.macstories.net/news/recovering-a-lost-quicktime-recording/

Hope you'll recover your audio recording.

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Answer 4

quantxxx Author

Level 1

29 points

Sep 3, 2020 8:20 AM in response to Marco Klobas

I've done Show Package Content : it is there, name "Audio Recording audio.mp4 (495 Mb), but QuickTime will not open it.

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Answer 5

quantxxx Author

Level 1

29 points

Sep 3, 2020 7:09 AM in response to Marco Klobas

Yes ! There is a QuickTime file there bearing the hour when I began the interview and weighing 490 Mb.

What should I do with it ? Obviously I cannot open it with QuickTime still frozen and no other app can open it.

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Answer 6

quantxxx Author

Level 1

29 points

Sep 4, 2020 1:47 AM in response to Marco Klobas

You nailed it !

I suspect it is the length of time during which recording continued before I forced quit QuickTime.

Let me know your postal address : I need to send you a bottle of Champagne…

I'm so grateful for your help.

Ho visto che tu sei Italiano, Triestino !

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Answer 7

quantxxx Author

Level 1

29 points

Sep 3, 2020 5:49 AM in response to Marco Klobas

Thank you, Marco,

I cannot drag the file icon in Terminal as he did : QuickTime is freezed, totally unresponsive.

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Answer 8

quantxxx Author

Level 1

29 points

Sep 3, 2020 8:26 AM in response to Marco Klobas

Exactly it is : Audio Apple MPEG-4 - 541 Mo

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Answer 9

quantxxx Author

Level 1

29 points

Sep 3, 2020 10:00 AM in response to Marco Klobas

I quick QuickTime and tried to open this file with it and several other: no avail. Quick Time says it does not recognize it.

A disaster.

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Answer 10

Sep 3, 2020 10:28 AM in response to quantxxx

If you don't mind, can you share the audio file? Just to make an attempt even though the file seems corrupted.

Try to search corrupted mp4 on internet. Maybe you can still recover something.

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Answer 11

quantxxx Author

Level 1

29 points

Sep 3, 2020 3:14 PM in response to Marco Klobas

Of course I can send it to you.

Give me your email and I'll WeTransfer.

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Answer 12

quantxxx Author

Level 1

29 points

Sep 3, 2020 11:59 PM in response to Marco Klobas

Dear Marco,

Done.

A warm thanks for your help.

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Answer 13

Sep 4, 2020 1:53 AM in response to quantxxx

I'm glad I helped.

Sì, sono Triestino. 🙂

Non serve lo Champagne. Grazie, comunque!

Champagne is not needed. Thanks for your offer!

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Answer 14

quantxxx Author

Level 1

29 points

Sep 4, 2020 1:55 AM in response to Marco Klobas

Grazie mille veramente.

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Answer 15

Sep 4, 2020 1:59 AM in response to quantxxx

Prego.

Adesso cancello il file dalla pagina in quanto pubblica.

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Help ! Quicktime freeze