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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
My AirPods Pro Case Lid is loose and has a GAP between the lid and the base. Also, whenever I open the lid it makes a weird metal crackling sound and shakes slightly.
Is this really normal? I bought a silicone case for it, it isn’t really that tight, and gets removed easily, bought it so that it remains scratch free and safe when I accidentally drop it. Thanks for responding to my question 😊
Hello MarcoAsks,
It sounds like you may need to look into getting your AirPods Pro inspected due to a gap in your case. We'll be happy to help!
To do so, we'll need to have you reach out to our team to look into your options. Get Support
Learn more about service here: AirPods Service and Repair
Take care!
My AirPods Pro Case Lid is loose and makes weird sound
